FAQ

⚖️ Your Rights and the Law

1. Is it essential to use a lawyer to dispute a fine? No, it is absolutely not an obligation. French law allows any driver to dispute a fine themselves with the Public Prosecutor's Office (Officier du Ministère Public - OMP). Our platform uses artificial intelligence to provide you with the same rigor as an expert and generate a solid legal argument, without the fees of a law firm.

2. What happens after I submit my case? The administration examines your request. This can lead to a case being closed without further action (fine cancelled), an exemption, or a request for additional information. In all cases, our tool prepares the most comprehensive file possible to maximize your chances of success from the first submission.

🚨 The 4 most disputed fines: Can I dispute them?

3. Is it possible to dispute a speeding ticket (Radar flash)? Yes, this is the most disputed fine in France. Our AI systematically checks whether the radar was approved and if the mandatory annual verification was carried out. Moreover, if the photo does not formally identify you behind the wheel, you can dispute the fine to protect your points.

4. Is it possible to dispute running a red light? Absolutely. These infractions (often 4 points deducted) can be disputed if the red light camera photo is blurry, if you had to let an emergency vehicle pass, or if the crossing occurred under specific safety conditions. Our tool analyzes the notice of contravention to identify these opportunities.

5. Is it possible to dispute a ticket for using a phone while driving? Yes. As this is a human observation, there is often room for debate. If the report lacks precision (exact location, direction of travel) or if you can prove that the object in your hand was not a phone in use, a dispute is possible. Our system helps you structure this defense.

6. Is it possible to dispute an FPS (Post-Parking Package)? Absolutely. Whether it's for a wrong street number, an incorrectly entered license plate by the agent, or a broken parking meter, there are many reasons. The AI scans your FPS to find the material error that will invalidate your fine.

Technology and How it Works

7. How does the AI analyze my contravention? As soon as you upload your photo, our system "reads" the document. The AI extracts critical data (radar number, date, location, issuing officer) and cross-references it with current laws and case law to detect any procedural flaw.

8. I have already paid, can I still use your service? Unfortunately, no. Paying a fine is an admission of the infraction. Once payment has been made, point deductions are automatic and final. If you wish to dispute, do not pay anything and use our tool first.

9. Are your services secure? The confidentiality of your data is an absolute priority. We use high-level encryption protocols (SSL) and strictly comply with GDPR. Your documents are only used to generate your dispute file.

10. Can I dispute a fine that has already been increased? Yes, this is possible under certain conditions (if you did not receive the initial notice, for example). Our initial questionnaire will immediately tell you if your case is admissible.

💰 Fees and Guarantees

11. Do I have to pay a deposit to the State to dispute? This depends on the infraction. For certain cases (speeding, red light), the administration requires the payment of a preliminary "deposit." This is not a fine payment, but a surety held by the State while your case is examined. If your dispute is accepted, this sum is fully refunded to you. Our AI will systematically indicate if a deposit is required in your specific situation.

12. What is your success rate and do you guarantee cancellation? Final cancellation always depends on the decision of the Public Prosecutor's Office (OMP). No service, not even a lawyer, can guarantee 100% cancellation. However, our AI guarantees that your file will be legally unassailable in form. We maximize your chances by identifying technical and administrative flaws that the administration is obliged to respect, which leads to a favorable outcome in the vast majority of compliant cases.

13. What happens if I have a doubt or receive a complex response? Although our process is 100% automated to offer you the best price, we do not leave you alone. If you receive a response from the administration that you do not understand or if you have a question about your case, our customer support is available by email within 24-48 hours. We will help you interpret the decision and guide you on any next steps.